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Friday, March 31, 2017

When is it Time to Fire a Client or Customer?

Many times a small business owner is so wrapped up in running the business and also running after new business that he or she doesn’t realize that they would be better off firing the clients who are making them crazy. Now that is not to say anytime a client starts getting on your nerves you should jump at the chance to get rid of them. As a small business coach, I have seen countless times the angst and frustration business owners go through when they are being treated poorly again and again by one of their clients.
More often than not, this one client is causing them to lose focus of their goals to be productive and increase profitability in other areas because they are so wrapped up in that one client who is either making unreasonable requests, paying late or asking for ridiculous pricing and expedited deadlines.


When is it Time to Fire a Client or Customer?

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